Privacy Policy

Effective Date: July 2018 
Last Updated: September 2026

HTown Home Inspections (also operating as A Professional Home Inspection, “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website at https://aprofessionalhomeinspection.com/ (the “Site”).

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

We collect information from you in two primary ways:

A. Information You Provide Voluntarily

When you submit an inquiry, request an inspection, or contact us:

  • Contact Details: Name, email address, phone number, and mailing address.

  • Inspection Details: Target property address, square footage, foundation type, preferred inspection date/time, and real estate agent contact details.

  • Communications: Any notes or details you include in form fields, text messages, or email correspondence.

B. Information Collected Automatically

When you browse our Site:

  • Log & Device Data: Your IP address, browser type, operating system, pages visited, visit timestamps, and referring website addresses.

  • Cookies & Tracking: We may use basic cookies or tracking scripts (such as Google Analytics) to monitor website traffic and improve user experience. You can disable cookies in your browser settings if you prefer.

2. How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, and deliver residential and commercial inspection services.

  • Generate and provide access to your completed inspection reports.

  • Respond to your inquiries, phone calls, and email messages.

  • Send transactional notices, invoices, or follow-up communications.

  • Maintain, secure, and optimize our website and user experience.

  • Comply with applicable legal, licensing, and professional obligations (including TREC documentation requirements).

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only disclose your information in the following limited circumstances:

  • Authorized Representatives: With your explicit permission, we may share inspection reports or summaries with your real estate agent, title company, or contractor.

  • Service Providers: We may work with trusted vendors who host our website, process report logins, manage email communications, or analyze site performance under confidentiality agreements.

  • Legal Compliance: We may disclose information if required by law, subpoena, or relevant licensing bodies (e.g., the Texas Real Estate Commission).

4. Data Security

We implement reasonable technical and administrative safeguards to protect your personal information against unauthorized access, loss, alteration, or misuse. However, please note that no internet transmission or electronic storage method is 100% secure.

5. Third-Party Links & Embedded Services

Our website may include links to third-party tools, consumer portals (such as TREC Consumer Protection resources), or embedded media (such as YouTube videos or Google Maps). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their individual privacy statements.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request the deletion of your personal contact records (subject to professional and legal record-keeping requirements for completed inspection reports).

To exercise these rights, please contact us using the details below.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: